Cookies & Privacy

1.          Introduction

Your use of Arbitra’s website is important to us, and we use cookies to help to enrich your visitor experience. We set out here the information that you need so as to be aware of the cookies we use, so enabling you to make an informed choice about your  acceptance of them

2.          Credit

2.1       This document was created using a template from Docular (

3.          About cookies

3.1       A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

3.2       Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3       Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

4.          Cookies that we use

4.1       We use cookies for the following purposes:

Authentication and status - we use cookies to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website. Cookies used for this purpose are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.

Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally. Cookies used for this purpose do not collect or store any personal information.

Analysis - we use cookies to help us to analyse the use and performance of our website and services. These cookies store information such as the number of visitors to the site, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc.

Cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally. The cookies are non-essential functionalities on our website,  including embedding content such as videos or sharing content  on social media platforms.

5.          Cookies used by our service providers

5.1       Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

5.2       We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by  visiting and you can review Google's privacy policy at

The relevant cookies are:

Name of Cookie Purpose & Type Strictly Necessary

Google Analytics


Google Analytics


Google Analytics


Google Analytics


This cookie is used by the website Content Management System. This cookie is used to store the last visit date of the registered users.


This cookie is used by the website Content Management System. This cookie is used to record the time of last page load.


This cookie is used by the website Content Management System. This is a temporary cookie which expires when the visitor close the browser window. This cookie stores the last five pages viewed by the visitor for form or error message returns.


This cookie is used for the purpose of website security that is Cross-Site-Request forgery prevention. It is used to identify the trusted web traffic.


6.          Managing cookies

6.1       Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

(a) (Chrome);

(b) (Firefox);

(c) (Opera);

(d) (Internet Explorer);

(e) (Safari); and

(f) (Edge).

6.2       Blocking all cookies will have a negative impact upon the usability of many websites.

6.3       If you block cookies, you will not be able to use all the features on our website.

7.          Cookie preferences

7.1       You can manage your preferences relating to the use of cookies on our website.


All Arbitrators of Arbitra International (“Arbitra”) are independent.  

Each Arbitrator is an individual data controller, and is separately, and personally responsible for his or her own compliance with data protection laws. 

The administration of each full time or associate Arbitrator is carried out by Arbitra, and is responsible for its own compliance with data protections laws.  

Arbitra does not provide legal advice or services.  

Personal Data  

Personal data relating to general administration of Arbitra relates to staff, employment, recruitment, relationships with suppliers and clients, general marketing activities, case allocation and management, and monitoring of equality and diversity.   

Data Collection – what is processed and why 

Data is collected by Arbitra in order to carry out their business services and administration in accordance with data protection laws. We will process data for one of more of the following reasons: 

  • To be able to respond to enquires as to possible appointments, and to agree terms into which; an independent arbitrator is appointed; 
  • To enable the arbitrator to determine disputes, as an arbitrator; 
  • For conflict-checking; 
  • Anti-money-laundering purposes; 
  • Record keeping and accounting; 
  • To obtain professional indemnity insurance; 
  • Maintain client relationships; 
  • Administer an arbitrators case and practice; 
  • Ensure network and information security;  
  • For the use of complaints, fee disputes; or 
  • Otherwise permitted by law, to function as a business.  

Recipients of personal data  

We may share data with the following: 

  • Arbitral tribunals and institutions; 
  • Other parties in which the appointment/arbitration relates; 
  • Co-arbitrators, appointing parties, tribunal secretary; 
  • Arbitrator relating to appointment; 
  • IT & Case Managment System support. 

Transfer of data 

Personal data provided to us during the course of using our services may be transferred outside of the UK, for example, when instructing one of our members who is based outside of the UK. Any transfer of your personal information will be governed by the Agreement you have in place with the independent arbitrator in respect of the legal services provided to you and will comply with the appropriate provisions of the GDPR. 

We may also share your personal data with third parties in circumstances such as:-  

  • Required under legal or regulatory duty;  
  • Lawfully assist the police or security services with the prevention / detection of crime and/or terrorist activity; 
  • To enforce our contractual rights; 
  • To protect the safety or security of any persons; and/or  
  • As otherwise permitted under applicable law. 

Data Retention 

We will only retain your personal data for as long as reasonably necessary for the required services to be carried out. Including for the purposes of satisfying any legal, accounting or reporting requirements and will not be retained indefinitely.  

Your Rights 

Under the General Data Protection Regulations (GDPR), you have various rights in relation to your personal information. These rights are summarised below:-  

  • Request access to personal information;  
  • Request correction of the personal data that we hold about you; 
  • Request erasure of your personal data in certain circumstances; 
  • Object to the processing of your personal information; 
  • Request a restriction to processing of your personal data; 
  • Request a copy of the personal information we hold to you or a third party; and 
  • Withdrawal of consent to process your personal data. 

For further information in relation to your rights about the way we process your data under GDPR please visit –  

Should you wish to exercise any of the above rights, please contact us via email –